Customer service
The introduction of the Freedom of Information Act 2000 ensures that anybody has the right to write and ask for official information held by the ACNRA as a public authority.
The ACNRA also has a statutory obligation to adopt and maintain this publication scheme. The official responsible for considering your requests for information and operating the publication scheme is the Secretary to the ACNRA. The Secretary should be contacted at the following address:
The Secretary
Advisory Council on National Records and Archives
c/o The National Archives
Kew, Richmond
TW9 4DU
Tel: +44 (0) 20 8392 5337
Email: Advisory Council Secretary
If you are disappointed with the outcome of your Freedom of Information request, you may write to the Master of Rolls’ Office where an official will consider your appeal. The relevant contact details will be provided at the time of your request. If you are still unhappy with the outcome of your appeal, you can complain to the Information Commissioner.
There is a further right of appeal to an Information Tribunal.
Records management
As a public authority the ACNRA has to adhere to the Public Records Act, s3(4) and by doing so has to transfer its information selected for permanent preservation to The National Archives, in accordance with the current transfer rule. Records of the ACNRA that have been transferred to The National Archives can be found in the series PRO 42 and date from 1959-1986.
Information dating from 1986 to present day is held by the ACNRA and will be transferred to The National Archives in line with its statutory obligations.
Data handling
As a public body the Advisory Council on National Records and Archives is subject to these mandatory standards that apply across government when managing information risk and to managing the risk associated with the information it handles. The Council also has a duty of confidence to protect the sensitive information entrusted to it by government.
Personal data policies
The ACNRA holds personal information about its members and those individuals who apply for appointment to the ACNRA. In line with the disposal schedule of the ACNRA, personal information about unsuccessful candidates will be destroyed after 18 months. In accordance with Data Protection legislation, under the Data Protection Act 1998, the ACNRA processes the information it holds about it members fairly and lawfully. Data Protection requests can be made in writing to the Secretary at the above address.
Charges for publications
- Website: ACNRA publication scheme and other information that appear on the ACNRA pages of our website can be accessed or downloaded free of charge
- email: Information provided by email is free of charge
- post: A single printout of information on the ACNRA pages of The National Archives website will be printed and posted free of charge on request. Charges will apply for multiple copies, at 20 pence for each additional page requested
Policies and procedures for the recruitment and employment of staff
The recruitment of ACNRA members is conducted according to the guidelines set out by the Office of the Commissioner for Public Appointments (OCPA) for making and managing public appointments.
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In accordance with OCPA guidelines, vacancies for members of the Panel are advertised on the Public Appointments Vacancies Website. The post of Secretary to the Council is the only ACNRA post that is salaried and is funded by The National Archives. Recruitment for this post is carried out in accordance with the policies and procedures set out by The National Archives.
The services we offer
The services provided by the ACNRA are set out in the ‘Who we are and what we do’ section above. The ACNRA pages of our website can be accessed by the public and government officials to keep abreast of the independent advice given to the Secretary of State on cutting-edge records/archival and information rights issues.
Paul Edwards
Secretary to the Advisory Council on National Records and Archives